Emergency Ride Home Program Guidelines

Click for Guidelines and Instructions


To get started, create an Emergency Ride Home (ERH) profile. You will be able to update, modify or delete your profile at any time.

Already a registered participant?
If you are already a member with a profile, just log in using your e-mail address and password. If you have forgotten your ERH password, a new one can be provided to you with a just a click. You can update or delete your profile at any time. Click here to Register Your Carpool.

We hope you never have to use the ERH but it’s there for you if you need it. Just think of it as a ridesharer’s insurance policy. Here is an overview of the program:

You are eligible to use the Emergency Ride Home program if:
• You are an employee of a participating company
• Commute by carpool, vanpool, bike, walk, or transit
• Are pre-registered (click here to pre-register)

You can use the ERH program when you have:
• An illness/severe crisis of participant or immediate family member
• Your carpool/vanpool partners have an emergency
• Your manager asks you to stay late unexpectedly

You can use the Emergency Ride Home program to get you:
• To your home
• To a public transportation connection point
• To a hospital/doctor’s office
• Another appropriate destination that has been pre-approved by your Transportation Program Coordinator

As you would expect with a program of this kind, any inappropriate use of the service would require the employee to reimburse all expenses incurred.

Call the Transportation Coordinator at your company, or call TransAction Associates directly at 781.895.1100 for additional information on how you can take advantage of the Emergency Ride Home Program – the Ridesharer’s Insurance Policy.


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